General Motors bestows a Premium product designation on select CRM solutions that provide deep database integrations so dealers can do business as efficiently as possible all in one place…
Norfolk, VA (PRWEB)
June 12, 2017
Dominion Dealer Solutions’ leading customer relationship management (CRM) and lead management systems, Autobase and Web ControlTM, are now both Premium CRM products for General Motors.
Dominion has been a part of GM’s Dealer Technology Assistance Program (DTAP) since its inception. Through DTAP, GM makes quality General Motors data available in their dealers’ own CRM systems to improve sales, customer experience, and customer satisfaction. By participating in the GM DTAP Premium CRM Category, Dominion has agreed to complete integration to all available GM DTAP Data service integrations by end of 4th Quarter 2017. This positions our GM dealers to improve the overall sales experience with quick access to GM data in Dominion’s Autobase or Web Control systems.
“General Motors bestows a Premium product designation on select CRM solutions that provide deep database integrations so dealers can do business as efficiently as possible all in one place,” noted Ryan Kelly, director of OEM partnerships for Dominion Dealer Solutions. “Dominion is proud that both Web Control and Autobase are recognized as Premium CRM products and have been approved for the iMR Turnkey Vendor Program.”
GM dealers that utilize either Dominion Autobase or Web Control can now access GM tools from within the client record. These same tools were previously only accessible from various GM websites and other GM internal systems. Key integration points have been enhanced and now include:
- DCDE Customer Search
- VPS – Incentives Offer Management (IOM)
- VPS – GM Credit Card